I've created many things, many of which can be found here.
I graduated from UC Berkeley with a degree in Statistics (something something paradigm shift landed me in content design). As an undergrad, I also wrote for the Daily Californian's online magazine, the Weekender.
I was most recently a content designer at Zoom from March 2020 - February 2023. These days, I write without the pressure to say anything profound, read whatever interests me, and create, create, create!
You can connect with me here or send me an email at rpchen@proton.me.
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Usability Testing: How to Get Better Feedback
Statistics | Experimental Design | User Experience | User Research | Usability Testing
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Case Studies at Zoom
IA Overhaul, Overview
Content Design | UX Writing | Content Strategy | Zoom
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Corgi-Bot
User Experience | User Research | Ideation | Prototyping | Visual Design
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Misc. Content Design Things at Zoom
Workshops, Voice, Tone
Creative Copywriting | Content Design | Content Strategy | Content Style Guides | Zoom
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Mindful Chakras
Arduino | Laser Cutting | Ideation | Human-Computer Interaction
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Happy Plant
Microcopy and Empty States
UX Writing | Content Design | Voice | Tone
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OcuSense
User Experience | User Research | Ideation | Prototyping | Visual Design
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Astro.com Style Guide
UX Writing Challenge
Personas | Voice | Tone | Style Guide
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ReImagine
Critical Design | User Research | Ideation | Prototyping | Visual Design
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Healthy Interpretations of Astrology
The Astro.com Style Guide In Practice
UX Writing | Content Design | Voice | Tone
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Favors for Neighbors
User Experience | User Research | Ideation | User Interface Design
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Content Design Musings
Meandering Thoughts Re: Content Design
Blog | Daily Thoughts | Random Blurbs
Work In Progress